Last updated August 1, 2019
Why We Collect Personal Information
We may collect information about you through your use of the Services to provide you with a personally relevant user experience. The information we collect can be personal or non-personal in nature. Your Personal Information (defined below), for instance, may be used in some cases to recommend products of interest directly to you, and in other cases for market research purposes that support our efforts to deliver a more valuable service to our community of users. For example, we may use your Personal Information to contact you with announcements, newsletters and promotional materials related to our Services. In addition, we use Customer Data (as defined below) as part of your use of our Services. If you decide at any time that you no longer wish to receive communications from us, please follow the unsubscribe instructions provided in any of the communications. (See “Changing or Removing Information” below for further information.)
What Information We Collect
In the course of using the Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, phone number, email address and mailing address (individually or collectively, “Personal Information”). We collect your Personal Information in connection with your registration to use our Services.
If you are an authorized customer of our software and services (“Customer”), you may electronically submit data to us or you may arrange to have such data provided to us as part of our provision of the Services (“Customer Data”). We will not review, share, distribute or reference any such Customer Data except as specifically provided herein, or as may be required by law. We may access Customer Data only for the purposes of providing our Services to you, preventing or addressing service or technical problems, at your request in connection with customer support matters or your use of the Services, as set forth in any commercial agreements that we have entered into with you or as may be required by law.
Cookies and Other Technologies
As is standard practice on many websites, our website use “cookies” to help us study traffic patterns on our website and understand the effectiveness of our marketing communications. A cookie is a small string of text that a website can send to your browser. Other types of cookies exist, but the cookies we use in connection with our Services can only identify your browser and cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address. Cookies can reveal, for instance, which pages on our website are the most popular, how much time visitors are spending there, and how they are interacting with the content on these pages. You have the option to disable cookies by changing the options in your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to view or use all portions of website due to limited functionality.
When We Disclose Your Information
Within the Services
As a User you may create your own profile and transmit information through the Services. Please remember that any communications you have via the Services, depending on, for example, the functionality of the Services, may reveal your screen name, and the content of your communications making this information available to others. We are not responsible for the activities of other Users or other third parties with whom you choose to provide your Personal Information or otherwise.
With Third Parties
We may share aggregated or anonymized data. We may disclose or use aggregated or anonymized data for any purpose. An example would be for marketing, analytics or research purposes.
With our Service Providers and Vendors
Disclosure of your Personal Information and Customer Data may also occur where we employ third party companies and individuals to facilitate our Services (e.g., implementation and analysis of Customer Data as part of your use of the Services, improvement of our Services’ features, user account authentication, credit card processing), to provide the Services on our behalf, or to assist us in analyzing how our Services are being used. These third parties may have access to your Personal Information and Customer Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Under Special Circumstances
At times, we may disclose information about you to law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of us or a third party, to protect the safety of the public or any person or to prevent or stop activity we may consider to be or to pose a risk of being, any illegal, unethical or legally actionable activity.
Our Policy Toward Children
IF YOU ARE UNDER 18 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE SERVICES AT ANY TIME OR IN ANY MANNER. We do not permit users under the age of 18 to create accounts with us.
How We Protect Your Personal Information
We take your privacy seriously and employ administrative, physical and electronic measures to safeguard your information from identity theft and unauthorized access. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission of information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We do not and will not, at any time, request your credit card information, your account ID, login password or national identification numbers in a non-secure or unsolicited communication (e.g. via e-mail, telephone, mobile device). You are responsible for maintaining the secrecy of your unique password and account information at all times.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting through the Services in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Changing or Removing Information
You may have certain rights under data protection law in relation to the Personal Information we hold about you. In particular, you may have a right to:
- request a copy of Personal Information we hold about you;
- ask that we update the Personal Information we hold about you, or independently correct such Personal Information that you think is incorrect or incomplete;
- ask that we delete Personal Information that we hold about you from live systems, or restrict the way in which we use such personal information;
- object to our processing of your Personal Information; and/or
- withdraw your consent to our processing of your Personal Information (to the extent such processing is based on consent and consent is the only permissible basis for processing).
If you would like to exercise these rights or understand if these rights apply to you, please email us at firstname.lastname@example.org.
Links to Other Websites
Our Services may contain links to other websites and online services. If you choose to click on an advertisement or another third party link, you may be directed to that third party’s website or service. The fact that we link to a third party website or service is not an endorsement or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites or services. These other websites or services may place their own cookies or other files on your computer or mobile devices, collect data or solicit personal information from you. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites and services you use.
Merger or Sale
In the event that we are acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control.